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Terms and Conditions of  Brad Gray Personal Trainer

 

  • Personal Training ’10 Blocks’ packages will expire 10 weeks from your first purchase date.

  • One Off Sessions are booked at time of purchase.

  • Exercise levels will be progressive and regulated by the trainer.

  • By agreeing to participate in Brad Gray Fitness Personal Training you are agreeing to follow the guidelines set out by Brad Gray (your trainer) throughout the duration of the training programme.

  • A minimum 24-hour cancellation policy applies to scheduled sessions.

  • Sessions cancelled less than 24 hours in advance will be charged in full to the client.

  • If your personal trainer is absent due to holiday or sickness, that session will be covered by a trainer of the same or higher level. If this is not possible, your session will be refunded or rescheduled.

  • If a session is cancelled within 24 hours by the personal trainer, a complimentary session will be offered.  The cancellation policy will be adhered to in all cases.

  • Sessions will last up to 1 hour unless otherwise stated and shall start at the scheduled time.

  • Sessions will not be extended due to lateness of the client or due to interruptions caused by the client.

  • Sessions must be paid for in advance before the session commences by Debit/credit card online or via telephone directly to Brad Gray.

  • Refunds will not be given due to illness, injury or non-participation.

  • Rates and prices can vary at any time at the discretion of Brad Gray Fitness

 

Direct Debit Terms and Conditions

 

  • All Direct Debit sessions are based on you booking a set slot.

  • In the event of a Bank Holiday or the gym being closed, you are not charged for sessions that fall on the Bank Holiday.

  • The monthly Direct Debit price is based on a 52-week year, therefore your monthly fee remains the same if 4 or 5 sessions fall in that month.

  • Lost or missed sessions are not refunded or added on at another date or time.- (including holidays)

  • I will give you a full calendar month notice for my holidays and either amend following month direct debit price to reflect the missed session or offer an alternative trainer.

  • Direct Debit Session are paid out of your account on the 1st or 15th of the month

  • Direct Debit PT sessions are on a rolling month to month agreement.

  • I ask for a minimum of seven days notice to cancel your rolling Direct Debit agreement.

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